Closing a shift is what actually submits your report and frees up the location for the next crew — an open shift with a filled-in report is still not submitted. What exactly blocks you from leaving depends on whether you're the last person still on the shift.
If you're not the last one leaving
You only need to finish:
- Any task assigned personally to you.
- Any task tied to your position (e.g. cashier), but only if you're the last person currently working that position — if a coworker with the same position is still on shift, it doesn't block you.
If you're the last one leaving
Everything above applies, plus:
- All shared (crew) tasks on the checklist must be complete — not just your own.
- The shift report must already be submitted. You can't end the last shift of the day at a location without having filed the report first.
Fill in the report
Which fields are required depends on how your manager configured them for your company, but by default expect:
- Cash and card totals, exactly as counted.
- A cash summary and terminal report.
- Weather and temperature fields, if enabled for your location.
- Garage arrival time, if your company tracks it — it must be a real time within the shift (not before the shift started, not in the future).
Leaving a required field blank shows "Field required: <field name>" —
scroll up to find it. Some fields are computed automatically (like the cash
difference) and don't need to be filled in at all.
Submit
Tap Close shift. Once it's closed:
- You can't edit it yourself again — there's no self-service way to reopen a submitted report. If you spot a mistake right after closing, contact your manager immediately; only a manager or admin can correct it.
- Submitting twice isn't possible — a second attempt on the same shift returns "Report already submitted for this shift".
- Once the last person leaves, the location becomes free for the next scheduled crew and the task checklist resets to pending for next time.